Terms and Conditions for Socially-Creative

Introduction

Welcome to the website of Socially-Creative (the "Site"). By accessing or using our Site, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our Site.

1. General Information

Company Name: Socially-Creative
Company Address: Suite 5 Idb House, 70 Savile Street East, Sheffield, United Kingdom, S4 7UQ
Email: info@socially-creative.com

2. User Obligations

By using our Site, you agree to:

Provide accurate, complete, and up-to-date information when making enquiries or using our services.
Not engage in any unlawful activities, including but not limited to fraud, harassment, or any form of misuse of the Site.

3. Limitations of Liability

To the fullest extent permitted by law:

Socially-Creative shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any services provided, including but not limited to loss of profits or data.
Our total liability for any claims arising from your use of the Site or our services shall not exceed the amount you have paid for those services.

4. Payment Terms

Payments for services can be made online through our Site. By providing your payment information, you consent to the processing of your payment

5. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Socially-Creative or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting on this page. We will notify you of changes via email.

8. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or your use of the Site, we encourage you to contact us to resolve the issue informally. If the dispute cannot be resolved informally, it may be submitted to mediation or arbitration as agreed by both parties.

9. Refund Policy for Socially-Creative

At Socially-Creative, we strive to ensure that our clients are satisfied with our services. However, we understand that circumstances may change, and we have established the following refund policy:

1. Cancellations and Refunds

Full Refunds: Clients may cancel their service and receive a full refund if the cancellation is made more than 120 hours (5 days) prior to the scheduled service delivery.
Partial Refunds: Clients who cancel their service between 120 hours (5 days) and 72 hours before the scheduled delivery will receive a 50% refund.
No Refunds: Cancellations made 72 hours or less before the scheduled service delivery are not eligible for a refund.

2. How to Request a Refund

To request a refund, please contact us via email at info@socially-creative.com with the following information:

Your name
The date of the scheduled service
A brief explanation of your cancellation

3. Processing Refunds

Refunds will be processed within 14 business days from the date we receive your cancellation request. The refund will be issued to the original payment method used during the transaction.